Shipping policy
At ATOBOX, we are committed to delivering your order swiftly, securely, and transparently. Please review the details below regarding our shipping process, options, and timelines.
Shipping Coverage
Domestic Shipping: We ship to all 50 U.S. states, including Alaska and Hawaii, as well as APO/FPO addresses.
International Shipping: We offer international shipping to most countries. Shipping fees are calculated based on your delivery location and will be displayed at checkout.
Note: International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.
Shipping Options & Rates
Shipping options and associated fees are dynamically calculated based on your order’s weight, dimensions, and destination. Available shipping methods and exact rates will be clearly presented at checkout before you confirm your purchase.
Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Certain items—such as made-to-order or specialty products—may require additional processing time. In such cases, the estimated processing period will be noted on the product page.
Shipment Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and carrier details. You can use this information to monitor the progress of your shipment in real-time.
If you have any questions or require assistance with your shipment, please don’t hesitate to contact our support team at support@atoboxinc.com. We’re here to help.